By default, articles in your Support Center are sorted by popularity. You can also sort articles by alphabetical order or last updated time.
- In the AI Console, go to .
- Select Page Templates and choose the support center you want to change.
- On the Label Page tab, find the following entry, which drives article sorting:
<nR:Repeater type='article' sort='faq' labelId='<%Label.ID%>'>
- Change the value of the sort attribute as follows:
- Faq - articles are sorted by popularity (number of hits). This is the default value.
- TitleAsc - articles are sorted by alphabetical order from A to Z.
- TitleDesc - articles are sorted by reverse alphabetical order from Z to A.
- LastUpdated - articles are sorted by last updated time, where the most recently modified one is listed first.
- Save your support center template.