How do I search for text inside answers

Genesys DX

How do I search for text inside answers

You can change the behavior of the search in th Article List to also search in article bodies instead of just their titles.

Go to the knowledge > All articles.
Click on the funnel button.
Click Options.
Select the "Search titles and answer " field.
Click Apply.
Now you can write the keyword in the search box and get results regarding keywords inside answers.

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