How can I filter articles by label?

Use labels to find articles related to the same topic.

Once you have created labels and assigned them to articles, you can use them to filter the list of articles by label.

  1. Go to Knowledge > All Articles.
  2. In the search field, start entering the name of the label.

    As you enter the label name, the system displays it with the labeled pretag.

  3. Select the Labeled <label name> option to activate the search filter.
The system returns a lit of articles that have the selected label assigned.