How to configure the number of autocomplete results

Define the number of autocomplete results the widget shows while the customer is entering their question.

You can define the maximum number of intents that auto-complete displays in a widget.

Note: This setting only applies to web widgets.
  1. In the Bold360 AI platform, go to Touchpoints > Widgets.
  2. Click Personalize under the widget type that you want to change.
  3. Select a knowledge base or URL to customize.
  4. On the Basics tab, in the Auto-complete count field, choose Customize.
  5. Enter the number of auto-complete options to display.

    You can select any number between 1 and 10. The default value is 3.

    Tip: If you select 0, no auto-complete results will be displayed.
  6. Save your changes.