Force agents to regularly change their password

Set a password policy that forces agents to set a new password regularly and according to requirements.

  1. In the Web Admin Center, go to General > Login Controls.
  2. Under Credentials, choose your settings:
    Option Description
    Force password change every X days All agents are prompted to change their password after the defined number of days.
    New password must not match previous Agents must create a password that does not match this number of their previous passwords.
  3. Save your changes.
Changes are applied to your entire account.