Experiment Details report
The report shows advanced data showing how customers responded to items in your experiment compared to the control group.
Fastpath:
For chat buttons, see the number of visitors to whom each button was presented and the number who accepted (clicked to chat). For invitations, see the number of visitors invited per test invitation and the number who accepted, declined, or ignored. You can also compare advanced conversion data for the items in your experiment.
Report availability: Enterprise. Web only
See activity for a specified date range.
- Experiment Groups
- Name of the experiment group.
- Customers
- Number of customers who took part in the experiment.
- Chats
- Number of customers who started a chat session.
- Invitations Qualified
- Customers who met all the criteria for an invite, regardless of availability.
- Invitations Sent
- Number of invitations sent to customers.
- Invitations Accepted
- Number of invitations that customers accepted.
- Invitations Ignored
- Number of invitations that customers ignored.
- Conversions
- The number of customers converted to the test item.
- % of Customers Converting
- The percentage of customers converted to the test item.
- Conversion Amount
- The total value of conversions.
- $ / Conversion
- The value of a single conversion.
- Chat+Conv Same Visit
- Conversions that had a chat during the same visit.
- Conversion Amount
- The total value of conversions that had a chat during the same visit.
- Chat+Conv Prior Visit
- Conversions that had a chat during any prior visits.
- Conversion Amount
- The total value of conversions that had a chat during any prior visits.
