Canned Message Summary Report

Perform Canned Message analysis and clean-up using this report that shows the most frequently used canned messages.

Fastpath: report.boldchat.com > New Report > Chat > Canned Message Summary

Report availability: Enterprise

Reported data:

Rank
Rank in terms of total usage.
Total
The number of times the canned message was used.
Note: When no custom operator filters are selected the chatbot is excluded from report.