What property options are available for custom entities?

What property options are available for custom entities?

Property options in Bold360 AI enable you to customize entities.

Table 1. Property options for custom entities
Option name Description
Life cycle The Life Cycle field above the properties table sets the life cycle for the entire entity. You can also set a life cycle for each property. Properties can have a life cycle that is shorter than the life cycle of the entity as a whole. For more information about life cycles, see How do life cycle options work?.
Name The expression used to identify the property and add to articles. The property name can contain letters, numbers and underscores. Spaces are not allowed.
Detect Specifies the type of input expected from the user, like text, date or number. Validation is completed based on the selection here. For example, if email is selected, the user is expected to enter an email address, otherwise they receive an error. If you choose Date, customers can use a calendar to select the date:
Bot Query The question the bot asks to receive the input from the user.
Error Message The error message displayed to the user when they provide an input that is not valid. You can also set the number of times the error message is to be displayed, that is, the number of chances you give the user to provide the correct format. After that the user receives the fallback message. For example, you have a property where Detect is set to Email, the bot query is What's your email address? and the error message is Please provide an email address. which is set to be displayed 3 times. When the user fails to provide an email address for the fourth time, the fallback message or article is displayed if it is set up.
Note: Validation is not possible for text-type properties, so you can't enable error messages for such properties.
Life cycle The Life Cycle field of the property sets the life cycle for the specific property. You can also set a life cycle for the entity. Properties can have a life cycle that is shorter than the life cycle of the entity as a whole. For more information about life cycles, see How do life cycle options work?.