How do I delay an answer part when using multiple chat bubbles?

Genesys DX

How do I delay an answer part when using multiple chat bubbles?

When you present an answer in multiple bubbles in a conversational widget, you can delay the presentation of the individual answer parts. Presenting a longer answer in multiple parts engages the user more.

To have your content appear in multiple bubbles, make sure you use a chat widget that is set to Conversational widget mode.

To set a delay for the bubbles after the first one, do the following:

Create an article with multiple pages or open one you already created.
Not sure how to create one? Follow the steps in this article.
Set a delay for page 2.
Set a delay for other pages that follow.

When the conversational widget displays this article, the content of the pages is presented one after the other in a separate bubble either immediately or with the selected delay.

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