How can I add a new article to my Knowledge Base?
Use the Article Editor to create new content in your knowledge base.
- Open the Article Editor.
- In the left navigation menu, click .
- In the left navigation menu, click , then click New Answer.
- Type a question in the Add title field and type the answer in the text editor.
- Save your article:
- Click Save if you have not finished editing the article and you want to save an offline draft.
- Click Publish to publish the new article in the Knowledge Base.
- Click Publish & close to publish the new article and return to the All Articles page.