How to import touchpoint configurations
Copy configuration settings between widgets to jump start the configuration of your new widget.
You can easily copy the configuration settings of a touchpoint from another touchpoint. This allows you to test a touchpoint and then seamlessly migrate it to a widget in a live environment.
- In the Bold360 AI platform, go to .
- Click Personalize under the widget type that you want to update.
- Select a knowledge base or URL to update.
- Click Import Settings above the touchpoint settings.
- Select the knowledge base or URL of which settings you want to copy.
- Click Import.
