How to disable auto-translation for search widgets

You can now disable auto-translation for a specific search widget.

Note: Auto-translation is an account-level feature. We support Google Translate and Geofluent as translation providers. Contact your Customer Success Manager to enable it for you.
  1. In the AI Console, go to Touchpoints > Widgets.
  2. Choose Personalize under the widget type you want to change.
  3. Select the knowledge base or URL you want to customize.
  4. On the Advanced tab, select Customize for the Enable auto-translation field.
  5. Clear the checkbox for this option.
  6. Save your changes.