How to change the number of articles displayed in FAQs in Floating widgets

How to change the number of articles displayed in FAQs in Floating widgets

  1. In the AI Console, go to Touchpoints > Widgets > Floating widget.
  2. Click Personalize.
  3. Select a knowledge base or URL to customize.
  4. On the FAQ tab, enter the number of answers you want to show from a selected knowledge base.
  5. Save your changes.