Digital DX AI on Mobile Devices

Genesys DX

Digital DX AI on Mobile Devices

Digital DX AI supports Floating widgets, Conversational widgets, Support Page widgets, and the Support Center, on a wide range of mobile devices including iPhone, iPad, and Android.

The mobile version of the widgets are completely mobile-responsive, and consistently size-relative to your mobile screen, regardless of zoom ratio.

Once you have the Digital DX AI widget script installed on your website, the mobile widget is implemented automatically, with no further configuration required.

The default settings can be modified. For more information, see How do I set the widget to be mobile-responsive?.

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Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.