How do I order labels and sub-labels in the support center?

Genesys DX

Genesys Communities

How do I order labels and sub-labels in the support center?

Set the order of labels and sub-labels shown in your support center.

In the AI Console, go to Touchpoints > Support Center > Settings.
Scroll down to the Content section and select Manage Labels.
Result: A list of labels is displayed.
Under Manage All, drag and drop to set the order of the labels.
In the Edit section, you can customize how a label is displayed.
You can also set an active and a hover icon for each label.
Save your changes.

Example:

+1.888.436.3797

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