How to work with reports on the web

Genesys DX

How to work with reports on the web

This topic describes options available on the BoldChat Web Reports page at https://report.boldchat.com.

Snapshot: Click Snapshot at the top of the page to view the 7 Day Snapshot. This report displays data from the last seven full days of BoldChat activity for folders the active user has permission to access.
Reports: The Reports tab displays a list of recently generated reports.
Scheduled: Use the Schedule page to set up reports that run according to a schedule and can be emailed automatically to appropriate addresses.

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