- On the left pane of the desktop Operator Client, open the Visitors folder.
Result: The left pane is updated with Visitor folders. The upper-right area displays a list of visitors for the selected folder.
- In the upper-right corner, above the list of visitors, click the Search icon (binoculars).
Result: The Search Visitors window is shown.
- Enter the IP, Visit ref or any other relevant information to search for.
- Click Go.
Result: A list of matching results is displayed on the left.
- Select a result on the left for the full details to be displayed on the right.
Result: The displayed visitor can be managed as usual.