How to search for a visitor

  1. On the left pane of the desktop Operator Client, open the Visitors folder.

    Result: The left pane is updated with Visitor folders. The upper-right area displays a list of visitors for the selected folder.

  2. In the upper-right corner, above the list of visitors, click the Search icon (binoculars).

    Result: The Search Visitors window is shown.

  3. Enter the IP, Visit ref or any other relevant information to search for.
  4. Click Go.

    Result: A list of matching results is displayed on the left.

  5. Select a result on the left for the full details to be displayed on the right.

    Result: The displayed visitor can be managed as usual.