How to use the Desktop Operator Client Dashboard
Enterprise subscribers can use the desktop Operator Client Dashboard to view a summary of account activity and track chats, website visits, emails, and more.
To access the operator client Dashboard:
- Log in to your Enterprise account.
- On the desktop Operator Client left menu, click Dashboard.
Chart and Report Types ? desktop Operator Client
In any chart or report, click an item to view details.
- Chats
- A summary of chat activity on your sites, including current chats grouped by operator.
- Texts
- A summary of text message activity on your sites.
- Visitors
- A summary of visitor monitoring activity on your sites, including the number of visitors on each page
- Emails
- A summary of email activity on your sites.
Add a report
A dashboard report is a summary of specific data about activity in your account in a chosen area. Reports are shown in rows and columns.
- Show Active Report for current, real-time information.
- Show Historic Report for information in the past (per Folder, Operator, or for your entire account).
Add a chart
To see a graphical representation of account activity, add charts to the operator client Dashboard.

Figure 1. Dashboard Toolbar (desktop Operator Client)
Add/Remove fields
You can add or remove columns from any dashboard report.
Members of a Permission Group with the following account permissions can use this feature: Grid View Column Chooser
Add Dashboard Notices
Dashboard notices are a type of alert that gets triggered when the specified criteria are met. Default notices are provided for each service area, or you can add your own.