Force agents to regularly change their password

Genesys DX

Force agents to regularly change their password

Set a password policy that forces agents to set a new password regularly and according to requirements.

In the Web Admin Center, go to General > Login Controls.

Under Credentials, choose your settings:

Option	Description
Force password change every X days	All agents are prompted to change their password after the defined number of days.
New password must not match previous	Agents must create a password that does not match this number of their previous passwords.

Save your changes.

Changes are applied to your entire account.

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