How to create an email signature for an agent

How to create an email signature for an agent

Create an email signature that can be attached to outgoing email messages.

  1. Create or edit an agent, as follows:
    1. In the Web Admin Center, go to Organization > Agents.
    2. On the Agent Management page, select an existing agent or click Create New.

    Result: The New/Edit Agent page is displayed.

  2. On the Email Settings tab, set the following options:
    Option Description
    Email Name The name to show in the email From field.
    Email Account The email account to associate with the agent.
    Use Email Signature

    Never ? Do not add the email signature to outgoing emails.

    First Outgoing Only ? Add the email signature to the first outgoing email (new email or first reply).

    All Outgoing ? Always add the email signature to outgoing emails.

  3. To set up the signature, use the HTML and/or plain text editor.
  4. Save your changes.