Peak Concurrent Login Summary report

For a selected period of time, grouped by day, this report returns the highest number of agents who were logged in at once and the time when this peak occurred.

Fastpath: > New Report > Login > Peak Concurrent Login Summary

Reported data:


Date when users logged in.

Max Logins

Maximum number of concurrent logins on a specific date.

Occurred At

Time when most users logged in at once.