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DX Support Center

You can set unique business hours per operator.

1. From the main menu of the operator client, go to Setup > Account Setup.

   Result: The Account Setup window is displayed.

2. On the left menu of the Account Setup window, click General > Operators > New/Edit.

   Result: The New/Edit Operator window is displayed.

3. On the Other Settings tab, select Enable Operator Hours.
4. Define a time range.

   Result: At any time outside of the range, the operator is set to Away.

5. To prevent operators from manually overriding their hours, select Enforce operator hours.
6. Save your changes.

   Result: