SMS Category, Status and Custom Field setup
SMS Category, Status and Custom Field setup
To help you organize SMS communications, you can customize Categories, Custom Fields, and Statuses.
Note: An Enterprise subscription is required.
Setting up SMS Category values
Create values that are presented to operators as options under Category on an SMS form.
Fastpath: To create SMS Category values, go to .
Setting up SMS Status values
Create values that are presented to operators as options under Status on an SMS form.
Fastpath: To create SMS Custom Status values, go to .
Setting up SMS Custom Field values
Create values that are presented to operators as options under Custom 1 or Custom 2 on an SMS form.
Fastpath: To create SMS Custom Field values, go to .
Figure 1. Form showing the fields where operators can select SMS values
Figure 1. Form showing the fields where operators can select SMS values