SMS Category, Status and Custom Field setup
To help you organize SMS communications, you can customize Categories, Custom Fields, and Statuses.
Setting up SMS Category values
Create values that are presented to operators as options under Category on an SMS form.
Setting up SMS Status values
Create values that are presented to operators as options under Status on an SMS form.
Setting up SMS Custom Field values
Create values that are presented to operators as options under Custom 1 or Custom 2 on an SMS form.

Figure 1. Form showing the fields where operators can select SMS values