How to switch account in the Agent Workspace

Genesys DX

How to switch account in the Agent Workspace

Users with multiple accounts can switch between accounts without signing out of Bold360.

Sign in to agent.bold360.com.
Result: The Bold360 Agent Workspace is displayed.
At the bottom left of the workspace, hover the mouse over the icon with your initials and click Switch Account.
You are redirected to the account selector page, where you can choose another account to sign in to.

For more information about the account selector page, see How to sign in to Bold360 (Agent Platform).

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