Integrate Bold360 AI and Bold360 Agent to enable your customers to escalate to a live agent when necessary.
Before you start: You must have valid Bold360 AI and Bold360 Agent subscriptions. The integration must be set up in both the Bold360 Admin Center and Bold360 AI.
What's next?
If you are new to Bold360 Agent, follow the instructions in the Quick start guide to set up Bold360 to set up your Bold360 Agent account.