How do I deploy a search widget on my website?

Once you're done setting up your Bold360 Rapid Response Web Widget, you can deploy it on your website so that your visitors can start using it.

Make sure you have set up a search widget as described here.

Note: You might need assistance from a web developer to deploy the widget code on your website.
  1. In the AI Console, go to Touchpoints > Widgets.
  2. Choose GET THE CODE under Floating widget.

  3. On the Floating widget script dialog, select the Enforce Configuration option and in the drop-down next to it, select the name of the widget you just set up.

  4. Copy and paste this code into your favorite text editor.

    We recommend you deploy this code to a staging site first. When you're done, send the code pasted into a text file to your web developer so they can add it to all pages on your live website!

    Note: If you choose to change any of these settings (colors, font, etc.) after you have deployed the widget to your site, you can simply change them in the widget configuration without having to redeploy the code. You can preview your changes in the Widget Preview before choosing Save to deploy to your live site.

Congratulations! You have completed all necessary steps your widget should be up and running!

Note: If you have any questions, you can find answers in Bold360 AI or visit our support site.

What's Next?

Here are a few things you can do now:

  • If you have a language preference or need translations, please visit this link for more information.
  • Watch these videos to learn more about the Dashboard, content management, Search Optimizer and feedback.
  • If you're interested in building upon your existing digital engagement strategy, you can add live chat to your Rapid Response Web Widget with Bold360 Agent. To learn more about Bold360 Agent, visit our site or request a demo. If you have already signed on to add Bold360 Agent to your Rapid Response Web Widget deployment, follow these instructions.