How can I export voices?

How can I export voices?

You can export voices from the Unanswered, Answered and Muted categories in Search Optimizer.

  1. In the AI Console, go to Voices > Search Optimizer.
  2. Optional: Apply filters and change the time frame.

    These changes will be reflected in the exported file.

  3. Expand for the selected category.
  4. Select one of the export options.

    To export the content of the table to a comma-separated values (CSV) file or an Excel file, use the respective option under Export Voices.

    To export the details of the voices to a comma-separated values (CSV) file or an Excel file, use the respective option under Export Events Log.