How to show a different chat button image when operators are available/unavailable
To ensure that visitors are properly informed about operator availability, you can choose to show a specific chat button image when at least one operator is available and another (or none) when no operators are available.
This feature is part of the Custom Chat Button definition process for both floating and fixed-position buttons.
To activate a newly created button definition as a chat entry point on your website, you must paste the HTML code to your site. When editing an existing button, you do not need to paste the code since these settings are not in the HTML code itself, but rather on the BoldChat server.