How to configure Single Sign-On through operator configuration settings

Genesys DX

How to configure Single Sign-On through operator configuration settings

Single Sign-On (SSO) integration simplifies the sign-in process for Enterprise users by providing access to multiple products with a single login. This feature integrates with your current SSO technology and is easily accessible though the Operator Client, Agent Workspace, and Web Client.

To enable SSO through the Desktop Client, select an operator in Setup > Account Setup > General > Operators, then click Edit.
Under the Operator tab, enter the SSO Name ID. When finished, click Save.

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