How to enable Single Sign-On through login controls

Single Sign-On (SSO) integration simplifies the sign-in process for Enterprise users by providing access to multiple products with a single login. This feature integrates with your current SSO technology and is easily accessible though the Operator Client, Agent Workspace, and Web Client.

  1. Within the .NET or the Web Client, go to Setup > Login Control Settings > Setup.
  2. Check the box next to Single Sign On Settings > Enable Single Sign On.

    To see the edits and modifications you will need to make, click Help.

  3. When finished making edits, click Save on the Single Sign-On Setup tab and then click Save on the Login Control Settings tab.