Optional: Customize Chat Buttons

Note: This article is part of a Quick Start Guide to help you implement your Digital DX environment from scratch.

Every business has its own unique voice and brand identity, and Digital DX gives you the control and flexibility to customize your implementation to your unique business needs.

  1. Click Channels > Chat > Chat Buttons (Floating).
  2. Click on the name of your chat button.
  3. Go to the Settings > Display.
  4. You can select among predefined images in our Button Template library or provide URL links to your own custom button images.
  5. Scroll down to the Positioning section to select where your chat button is displayed on your web page and how it will animate when shown to the visitor.
  6. Save your changes.