How do I set the widget to be mobile-responsive?
- In the AI Console, go to .
- Click Personalize under the widget type you want to change.
- Select the URL or knowledge base where you want to make your change.
- On the Advanced tab, select the following options:
- Mobile widget enabled
- Mobile - responsive behavior enabled
- Save your changes.
How to gracefully minimize widget after live chat ends
Customers have the following experience when ending live chat: