How do I configure Digital DX AI outgoing mail settings to use gmail SMTP server?

To use the Gmail SMTP server, do the following:

  1. In the AI Console, go to Admin Center > Ticketing Settings.
  2. On the Ticketing Basics tab, select Sends emails through custom SMTP server.
  3. Set the following settings for the custom SMTP server:
    • SMTP host: set the SMTP port to 587. For example,
    • Type your SMTP server username and password.