How can I find draft articles?

Articles that have never been published receive the Never Published system label and published articles that contain unpublished changes receive a (Draft) prefix in the Article List.

  • To find articles in draft mode:
    1. Go to Knowledge > All Articles.
    2. At the Search bar write Draft and choose Status Draft.

    Example:

  • To find articles in Never published mode:
    1. Go to Knowledge > All Articles.
    2. At the Search bar write Never Published and choose the system label Never Published.

    Example: