How to customize the widget header icon
For Harmony widgets in Conversational mode, you can display an image in the widget header on the left side.
- In the AI Console, go to .
- Click Personalize under the widget type you want to change.
- Select the URL or knowledge base where you want to make your change.
- On the Basics tab, make sure you have Harmony selected for Skin.
- In the Title Icon field, click Customize.
- Click Upload Image and select the logo you want to display in the widget header.
- Save your changes.
Your customers will have the following experience: