How to use quick options in a conversational article
When using entities in conversational articles, you can use quick option buttons to present possible answers to a question.
When a property of an entity has quick options enabled, the widget displays results to the customer as a list of options to choose from. It is possible to use a maximum of 10 quick options.
You can enable quick options for a property in the entity as well as in the Article Editor.
See What are entities? to learn more.