To integrate the Bold360 AI widget into the Live Person Agent console, you must set up Bold360 AI and the Live Person console as well.
Bold360 AI setup:
For information on setting up the integration in Bold360 AI, read this article. If you need more help with setting up Bold360 AI, contact your Customer Success Manager.
LivePerson setup:
<html>
<!--openNewTab="Bold360 AI" keepBrowser="true"-->
<SCRIPT>document.location='http://www.Nanorep.com/integrations/liveperson/lp.html?
account=youraccountname';</SCRIPT>
</html>