How do I make pages noindex?

Genesys DX

How do I make pages noindex?

In the AI Console you can set noindex for the entire support center or for individual articles.

How do I set noindex for the entire support center?

Go to Touchpoints > Support Center.
Select the support center and go to the Page Templates tab.

In the master page template, add the line in bold inside the head tag:

<html>
  <head>
    <title>...</title> 
    <META NAME="ROBOTS" CONTENT="NOINDEX, NOFOLLOW"> 
  </head>

Save your changes.

How do I set noindex for an article?

Go to Knowledge > Articles > .
Find the article you want to make noindex and open it for editing.
On the Visibility tab, select the Do not index this article option.
Result: The article is added to the robots.txt file.
Publish the article.

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