How to use context in user search
You can map context values that are part of an intent or a phrasing to the relevant context categories.
Make sure you're using a conversational knowledge base and a context category where detecting the context from user search is enabled. For more information about context see What are Bold360 AI contextual answers?.
You can add a phrase that includes an example context value and map it to the context category.
Now when the user uses the phrasing you just added, the article variation that has the context that is defined for the phrase is displayed.